Privacy Policy
Your privacy and data security are our top priorities. Learn how we collect, use, and protect your personal data in compliance with Indian law.
Last Updated
This privacy policy was last updated on July 21, 2026
Information We Collect
We collect information to provide better services to our users and enhance your learning experience.
Personal Information
When you register or create an account on RoStudy, we collect personal information such as your name, email address, phone number, location, gender, date of birth, academic details, and educational preferences.
Automatically Collected Information
We automatically collect certain information such as your IP address, browser type, device information, and usage data when you visit or use our platform.
App Feedback
If you choose to send feedback from the RoStudy Android app, we collect the feedback category and message, whether you permit us to contact you, and basic support context such as the app version, Android version, device model, and current app screen. We do not attach authentication tokens, application logs, or device identifiers to this feedback.
How We Use Your Information
We process your personal data only for lawful purposes and on the basis of your consent, or for legitimate uses permitted under the Digital Personal Data Protection Act, 2023.
- Provide and enhance the services offered through RoStudy
- Send you important updates, notifications, and relevant promotional offers (which you may opt out of at any time)
- Respond to your inquiries and provide customer support
- Review feedback, investigate reported issues, and improve RoStudy
- Analyze usage patterns to improve our platform
- Ensure platform security, prevent fraud, and comply with legal obligations
We collect and process your data for the specific purposes for which you have given consent. You may withdraw your consent at any time by contacting our Grievance Officer, though this may limit your ability to use certain features. We do not sell, rent, or otherwise disclose your personal data to third parties except with your consent, as required by law, or to protect the rights and safety of the Company or our users.
Cookies & Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform.
You can choose to disable cookies through your browser settings, but doing so may limit the functionality of our website. We respect your choices regarding cookie preferences.
Data Security
We implement reasonable security practices and procedures as required under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
In the event of a personal data breach, we will notify the Data Protection Board of India and affected users as required by law. However, no internet-based service is entirely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security, and RoStudy shall not be responsible for any breach or loss of data caused by events beyond our reasonable control or by third-party actions.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy.
We keep your data while your account is active, as needed to provide services, or as required by law. You can schedule deletion from the RoStudy Android app or follow the public instructions on our Delete your RoStudy account page.
Your Rights as a Data Principal
Under the Digital Personal Data Protection Act, 2023, you (as a Data Principal) have specific rights over your personal data.
- Right to access a summary of the personal data we process about you
- Right to correction, completion, updating, and erasure of your personal data
- Right to withdraw your consent at any time
- Right to grievance redressal through our Grievance Officer
- Right to nominate another individual to exercise your rights in the event of death or incapacity
To exercise any of these rights, please contact our Grievance Officer using the details provided below. We will respond to your request within the timelines prescribed by applicable law. You are also responsible for providing accurate information and not suppressing any material information while exercising these rights.
Children's Privacy
We are committed to protecting the privacy of children in accordance with the Digital Personal Data Protection Act, 2023.
For users below 18 years of age, we require verifiable consent from a parent or legal guardian before processing personal data. We do not undertake tracking, behavioural monitoring, or targeted advertising directed at children. If we become aware that we have collected a child's data without valid parental consent, we will delete such data promptly.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance.
The latest version will always be available on our website. Your continued use of RoStudy signifies your acceptance of any changes. We'll notify you of significant changes via email or platform notifications.
Questions About Privacy?
If you have any questions or concerns regarding this Privacy Policy, we're here to help.
Contact Information
Company Name
Ros Education And Startup Pvt Ltd
Email Support
support@rostudy.com
Phone Support
+91 860 276 9158
Grievance Officer
In accordance with the Information Technology Act, 2000, the applicable rules, and the Digital Personal Data Protection Act, 2023, our Grievance Officer can be reached at grievance@rostudy.com. We acknowledge complaints within 48 hours and endeavour to resolve them within 30 days.